After our glamorous Arts de la Table event at the Ritz last week, we now venture behind the scenes of the legendary hotel Molitor, with Ferrières Hospitality & Luxury Management School B2 students.

The maintenance department is led by Jonathan Ramessur, Director of Engineering, who kindly answered numerous questions ranging from the cubic meters’ capacity of the two swimming pools, to the CMMS (Computerized Maintenance Management system) used by the Housekeeping department to report rooms’ defects.

Morning well spent, gathering useful informations on an absolutely essential aspect of hotel management, both in terms of guest satisfaction and management of resources.

Thank you Ferrières students, for your participation and enthusiasm, and to Jonathan and his team for taking the time to take us through this unique tour!