Customer service, sequence of service, food cost analysis, forecasting and budgeting tools, beverage list design….
Contact BIYAHI today, your one stop shop for Food & Beverage
All Food & Beverage management services are a click away!
Contact us for all your F&B management needs, for a day, a week, a month or more.
Step by step guidance, from the planning through to the pre and post opening.
Advice on the long term strategies which will yield sustainable results for your business or project.
Training on site, online or hybrid
Customizable length
FOOD AND BEVERAGE SERVICES
Featuring:
“Customer service in luxury F&B operations – fast track training”
Delivered in 3 modules, over 2 days
| WELCOME | PREPARATION | SERVICE |
| Professional presentation & grooming standards | Preparation for service | Service standards, terminology |
| Do’s and don’ts of guest welcome | Mise en place of restaurant furniture and tableware | Service techniques and organisation of the dining room |
| Guest welcoming and greeting | Mise en place of beverage operations | Drink service |
| Reservation handling, booking systems | Setting up tables | Menu knowledge |
| Table allocation and seating | Service organisation, front and back of the house | Guest satisfaction assessment Guest departure |
“Rent a manager”
To cover leave, work on a specific project, or assist with the selection and recruitment of your future F&B Manager
Wine list creation and management
Menu analysis, costing, design, translation
(English, French, Spanish and Russian)
Staff training and certification
F&B standards development, standard operating procedures
Event organisation and management
Concept development
- Operations process
- Space & room concept
- Design and layout
Business plan
- Vision & Mission
- Market Analysis
- Business opportunity
- Product & concept
- Operational development
Financial ratios
- Forecasted revenue
- Expected operating costs
- ROI
Purchasing
Control systems
Department audit (financial and operational)
CONTACT US
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